1. Introduction

At EzyEvents Solutions, we are committed to protecting your personal information and privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event management services. We comply with the Malaysian Personal Data Protection Act 2010 (PDPA) and other applicable data protection laws.

2. Information We Collect

2.1. Personal Information

• Name, email address, and contact information
• Professional details including job title and organization
• Payment and billing information
• Event registration and attendance data
• Dietary requirements and accessibility needs
• Photographs and video recordings from events

2.2. Technical Information

• IP address and browser information
• Device information and identifiers
• Login credentials and account preferences
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Event registration and attendance management
• Processing payments and issuing receipts
• Sending event-related communications and updates
• Providing customer support and assistance
• Personalizing your event experience
• Analyzing and improving our services
• Marketing and promotional activities (with consent)
• Compliance with legal obligations

4. Information Sharing and Disclosure

4.1. We may share your information with:

• Event organizers and sponsors (with your consent)
• Service providers and technology partners
• Payment processors and financial institutions
• Legal authorities when required by law
• Professional advisers and auditors

4.2. We do not sell your personal information to third parties.

5. Data Security

5.1. Security Measures

• Encryption of sensitive data
• Secure data storage and transmission
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection
• Incident response procedures

5.2. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

Under the PDPA, you have the right to:

• Access your personal information
• Correct inaccurate information
• Withdraw consent for data processing
• Request deletion of your information
• Object to certain data processing activities
• Receive your data in a portable format
• Lodge complaints with relevant authorities

7. Cookies and Tracking

7.1. We use cookies and similar technologies to:

• Improve website functionality
• Remember your preferences
• Analyze usage patterns
• Provide personalized content
• Enable security features

7.2. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children without parental consent. If you believe we have inadvertently collected such information, please contact us immediately.

9. International Data Transfers

9.1. We may transfer your information to countries outside Malaysia for processing. When we do, we ensure appropriate safeguards are in place to protect your information and comply with data protection laws.

9.2. We only transfer data to countries with adequate data protection laws or through contractual arrangements that ensure appropriate protection.

10. Changes to Privacy Policy

10.1. We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes through our website or email.

11. Contact Information

For privacy-related inquiries or to exercise your rights, please contact our Data Protection Officer at:

Data Protection Officer
EzyEvents Solutions
Lot-08-23, Kenwingston Business Centre,
Persiaran Bestari, 63000,
Cyberjaya, Selangor
Email: [email protected]
Phone: +6019-697 4200